Covean Cottage Terms & Conditions
Booking Procedure
To make a booking please telephone Rosie at Covean on 01720 422620 or email pocari70@hotmail.com. A deposit of 25% is required to confirm the booking and payment can be made via online banking, cheque or cash. Please note Covean Cottage has no card payment facilities.
We will hold a provisional booking for 48 hours pending receipt of your deposit which will be confirmed by Covean Cottage in writing.
The balance of payment is then due 6 weeks prior to arrival; please take time to read the Terms and Conditions below and make sure you have adequate travel insurance that covers all forms of travel delay including adverse weather conditions in the U.K.
Cancellation Policy
In the event of cancellation with more than 12 weeks notice deposits are non-refundable should we be unable to secure another hiring of the accommodation for that period. However, we will make every effort to re-hire the property and if successful the deposit will be returned.
If the booking is cancelled within 12 weeks of the start date of the booking, the full cost of your holiday will be payable unless we are able to let or part let the cancelled period, in which case a proportional refund will be made at the end of the cancelled period less a late cancellation charge of £50.00.
It is not possible to transfer the booking to another party, or sublet part or the whole of the booking without the written agreement of Covean Cottage; there is a reserve/cancellation list of interested parties who will be contacted by Covean Cottage in the event of a cancellation.
Arrival & Departure
Covean Cottage will be available for guests from 2.00pm on the day of arrival and must be vacated by 10.00am on the day of departure.
Electricity/Linen/Pantry
Electricity is included in the rate as is bed linen, bathroom towels and dressing gowns. There will also be a small amount of pantry provisions supplied with each booking.
Smoking
Smoking is not permitted in the property however there is no restriction in the garden, we just ask that smokers dispose of waste responsibly and do not litter the garden.
Dogs
Covean Cottage accepts dogs by prior arrangement and for a supplement charge of £30.00 per week (maximum of 2 large dogs or 3 small dogs) and on the strict understanding that the following rules will be adhered to:.
Privacy & Respect
Please note that Covean Cottage is not only holiday accommodation it is also my home: during the holiday season I live in a flat at the rear of the property but during the winter months I move back into the house which is furnished with my own, personal belongings.
Should you need to contact me during your stay please telephone or email during normal office hours; outside of these hours please only call in the event of an emergency.
Conditons for Hire
Booking Procedure
To make a booking please telephone Rosie at Covean on 01720 422620 or email pocari70@hotmail.com. A deposit of 25% is required to confirm the booking and payment can be made via online banking, cheque or cash. Please note Covean Cottage has no card payment facilities.
We will hold a provisional booking for 48 hours pending receipt of your deposit which will be confirmed by Covean Cottage in writing.
The balance of payment is then due 6 weeks prior to arrival; please take time to read the Terms and Conditions below and make sure you have adequate travel insurance that covers all forms of travel delay including adverse weather conditions in the U.K.
Cancellation Policy
In the event of cancellation with more than 12 weeks notice deposits are non-refundable should we be unable to secure another hiring of the accommodation for that period. However, we will make every effort to re-hire the property and if successful the deposit will be returned.
If the booking is cancelled within 12 weeks of the start date of the booking, the full cost of your holiday will be payable unless we are able to let or part let the cancelled period, in which case a proportional refund will be made at the end of the cancelled period less a late cancellation charge of £50.00.
It is not possible to transfer the booking to another party, or sublet part or the whole of the booking without the written agreement of Covean Cottage; there is a reserve/cancellation list of interested parties who will be contacted by Covean Cottage in the event of a cancellation.
Arrival & Departure
Covean Cottage will be available for guests from 2.00pm on the day of arrival and must be vacated by 10.00am on the day of departure.
Electricity/Linen/Pantry
Electricity is included in the rate as is bed linen, bathroom towels and dressing gowns. There will also be a small amount of pantry provisions supplied with each booking.
Smoking
Smoking is not permitted in the property however there is no restriction in the garden, we just ask that smokers dispose of waste responsibly and do not litter the garden.
Dogs
Covean Cottage accepts dogs by prior arrangement and for a supplement charge of £30.00 per week (maximum of 2 large dogs or 3 small dogs) and on the strict understanding that the following rules will be adhered to:.
- Dogs must be under control at all times while in and around the property
- Any fouling of lawns etc. must be cleared up without delay
- The dog owner must bring their dogs bed/basket with them, however old towels can be provided on request for drying dogs/ putting on the floor. Please note, any blankets/rugs/soft furnishings already in the cottage are not to be used for dogs.
- Dogs are not to be left alone in the property.
- Dogs must not lie on the beds or furnishings and hair must be well cleared up before departing with windows left open for airing.
- Dog owners must ensure that their pets are free from parasites and fleas before they occupy the property. Failure to do so will incur charges.
- Puppies and dogs not house trained will not be allowed to stay at the property.
Privacy & Respect
Please note that Covean Cottage is not only holiday accommodation it is also my home: during the holiday season I live in a flat at the rear of the property but during the winter months I move back into the house which is furnished with my own, personal belongings.
Should you need to contact me during your stay please telephone or email during normal office hours; outside of these hours please only call in the event of an emergency.
Conditons for Hire
- All accommodation is hired on the basis that it is for holiday use only and that no rights to remain in the accommodation exist in the holiday-maker or any person accompanying him/her on the holiday.
- All accommodation must be kept and left in a clean and tidy state and all furniture returned to the place in which it was found on entry. The hirer shall be responsible for any breakage, damages or losses incurred at the premises and will be charged accordingly.
- Should the hirer fail to give up possession at the end of the holiday, or leave the accommodation in such a state and condition that it is not suitable for occupation by another hirer, they will be liable for charges for the period until it is so available, and for any loss or damages which shall be occasioned thereby. Covean Cottage reserves the right to refuse to honour future bookings from hirers who leave the property in an unreasonable condition.
- Hirers of accommodation should be aware that Covean Cottage staff must have reasonable access to the premises and gardens in order to carry out their duties and undertake any necessary maintenance.
- The hirer agrees that the property will not be occupied by more than the number of persons stipulated on the tariff without the written consent of Covean Cottage, save that this provision shall not apply to any infant under three years old (at the period of hire) sleeping in a cot.
- A deposit shall be paid on booking the accommodation and no accommodation shall be reserved until Covean Cottage has communicated receipt of the deposit in writing. Any provisional booking made before payment of a deposit is strictly provisional and may be withdrawn at any time by Covean Cottage. Any reservation fee paid is not a deposit and will only guarantee a provisional booking. The reservation fee is non-refundable in the event of cancellation of the reservation by the hirer.
- If due to any occurrence beyond the control of Covean Cottage the accommodation is not available as booked, the owner will refund the deposit, but be under no further liability towards the hirer.
- All charges for hire of holiday accommodation are due for payment in full 6 weeks before commencement of the hire period.
